Browsium provides a full range of support services. Get assistance and extend the value of your purchase with our free online knowledge base, premium support programs, and consulting services.

Before engaging our support or consulting teams, please read our administration guides and search our knowledge base.

If your question has not been answered, you can open a case with our support team. You may reach us by calling our support line at +1.425.209.0595 or emailing If you need to contact support outside Browsium’s standard business hours (6am to 6pm Pacific Time), please call the support line for the fastest response.

If you’d like assistance implementing Browsium software in your organization, Browsium Consulting Services can help. Read more about our JumpStart Program for Browsium Ion, or just email us.

More information on Browsium’s maintenance and support plans can be found in our standard Browsium Product Maintenance & Support Agreement master template. This template forms the basis of all maintenance and support agreements with our customers.